We stopped by at Hong Kong Supermarket to do some grocery shopping after lunch. And I spotted….
FROGS!!!! Really fat frogs for sale!
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Be aware of Chinese restaurants. I really don’t mean to be a racist. I am Taiwanese (and a lot of people consider that as Chinese, too). It’s just from this story I heard. This story didn’t come from a customer, but a Chinese person who used to work as a server at a Chinese restaurant. This Chinese woman told me some horrible things she and her coworkers used to do to their customers. The worst part is… she told me she never felt bad doing those things. Maybe that’s one of the reason I never considered her a friend. First, they eat your food before they bring it your table. They eat it with their hands, picking up a shrimp there, a piece of beef there. If they really like the food, they put some of it into their own “bowls” to eat more later. (Yes, they keep a bowl in the back to steal people’s food.) Then they arrange the plate with fingers again so you’ll never know someone already ate your food. Then they cheat you with the bill. This woman said that they use the handwritten order pad. They scribble down the dishes you order, but will NEVER put the individual price for each dish. Then when they add up the total, they ALWAYS add some extra money to it. If it’s a small order, they can only add $3 or $5. If it’s a big order, they can add $15 or $20. If it’s a big order and the customers also order alcohol, they can add $50 or even $100. Especially if it’s one of those big banquet table that somebody is treating. She claimed that from her experience, people who treat will NEVER check the bill. They didn’t want to look “cheap” or “stingy”. So they usually just bust out their money and pay without even looking at the bill. * This is a venting post. * Generally, I believe the goodness of people. Even people I don’t like, I still won’t think them as evil. But today at work, I found evil. There was an incident between co-worker Tracy and I a few weeks ago. She made some mistakes on a customer’s call and the customer called back angrily. I got the angry phone call and didn’t really know what happened. I put the customer on hold while asking Tracy what had she done. She pretty much did everything wrong, even spelled the customer’s name wrong. So I told her right there that she made a mistake. Instead of just admitting her mistakes, she went to our team lead and said that I embarassed her in front of other co-workers. When our team lead told me about her complaint, I really didn’t think I did anything wrong. I had to ask her about the previous call in the office because the customer was waiting on the phone. If she didn’t make mistakes, why would she be embarassed? But this was nothing personal, it was just about work. I tried to be more considerate in her position. I guess for some people “face” is very important. To avoid tension in the office, I tried to be a bigger person and wrote her an apology note for “embarassing her in front of other people” according to her. She then told me that everything’s cool between us and asked me not to tell he manager about the incident. But I still told our manager the incident because I just think she should know about it. I’m really glad I did that. So issue was solved. She stoped talking to me but that was fine. I thought things were ok…. so I thought. Until today…. I went to traffic court to fight for my ticket today and I lost! I am furious because the highway patrol officer did not tell the truth in court. I truly believe I did not do anything wrong and this trial was unfair. The next process is to appeal my case. I have no experience in doing this, so I posted on Expert Law forum to ask for advice. I am posting the same thing here. You guys can read about what happened, and maybe give me some suggestions on how to appeal the case? Thanks in advance! Oh! One more P.S. I am behind on replying comments, I will try to get to all the comments as soon as I can. Thank you guys for your patience. ^^ ———————————————— How Should I Appeal for My Case? My question involves a traffic ticket from the state of: California Case: 今天中午洛杉磯發生了5.8級的大地震，還蠻可怕的，大家都沒事吧？ Today around 11:45am, I just turned on my computer and was getting ready to check my emails. All of sudden the floor started shaking. I was on the second floor of my house. It felt like somebody was jumping up and down and the floor was also going up and down. Soon after it started swaying from . . . → Read More: Los Angeles 5.8 Earthquake 昨天晚上和Wen在MSN上閒聊，聊到了網路上交朋友這件事情，我們互相分享的一些經驗，真是讓我忍不住有感而發的想寫一篇文章。 因為寫網誌，認識了不少可愛的網友，大家都有共同的興趣(當然就是愛吃啦)，也很容易聊得開，Wen和我也就是由網友變成無所不聊的好朋友呢！基本上我們都很喜歡認識新朋友，也很喜歡和新朋友聊天，無論是透過留言，或是直接從MSN上交談，說話投機的朋友常常是聊到欲罷不能啊！不過…. 也常常遇到完全不想理會的網友。 先說一點我最不能忍受的，常常有網友把我加入了MSN，然後傳來的第一通訊息就是「你是誰？」，把別人加入MSN還要問別人是誰，這是不是一件很沒有禮貌的事情？會有人打電話到別人家裡然後先問人家你是誰嗎？如果你是這樣的網友，很抱歉，你已經被我加入完全不懂禮貌的黑名單了，對於這樣的網友，我通常回答也不會很客氣，大部分就是直接嗆回去說「你把我加入還問我是誰？我都還沒問你是誰耶」，有些網友這時候才會說是看了我的blog加我的什麼什麼的，不過一切都太遲啦！這樣沒禮貌的網友，對不起我不想跟你聊天。 我一點都不介意網友們把我加入MSN聊天，但是基本的禮貌是一定要有的，當你把我加入後第一次和我說話，可以很簡單的自我介紹一下，例如「你好，我是XXX，看了你的blog把你加入MSN」，這樣就好啦！讓我知道你是誰，為什麼加入我，這樣不是很有禮貌嗎？ 還有一種網友我也覺得很沒禮貌，就是沒有耐心的網友，請大家了解，我不是每天掛在線上沒事和你聊天的人耶！有的時候電腦開著，但是也許我在忙其他事情，回應MSN會慢了點，請不要一直傳「???????」過來(還是一直狂傳喔)或是一直按nudge(就是會響鈴聲那個功能)，這樣很沒禮貌，因為你有空聊天，別人不見得有空陪你聊啊！ 在網路上會變成熟悉的好朋友，其實是種很自然發生的事情，如果網友常來留言，或是有自己的blog(我都會去看)，我們自然會越來越熟悉，也越來越多話題可以聊，但是有些網友可能看了blog覺得對我很熟悉，卻從來也沒留言或者和我聊過，忽然就來個MSN，然後表現得非常熟絡，甚至要求一些怪怪的事情，這也是完全很沒有禮貌的事情。 舉個例子，之前有位完全不認識的網友，某個星期六晚上忽然MSN來跟我說他是我的blog的讀者，星期一要搬家回台灣很急，先是問了我很多搬家公司的問題，接著要求我幫他找搬家公司的電話，甚至幫他打電話去詢問，接著就問我可不可以把他家的家具等等搬來我家放，我回說放我家哪有地方給你放，他回說「你家沒有倉庫嗎」，這位網友可是從來沒有和我說過話的耶！這樣的要求是不是有點無理取鬧啊？怎麼會因為你常讀我的blog就自己覺得跟我熟成這樣呢？我很樂意幫忙網友，但是也沒好心腸到像菩薩下凡解度眾生那樣好嗎？ 其實有的時候我在MSN上也是很沒有禮貌的人，這些狀況通常都是這些沒禮貌的網友惹惱我之後，我也都會很沒有禮貌回去，講話很直接，所以網友可能覺得我人很壞，很不好親近什麼的，其實真的不是這樣的，我只是希望大家可以有禮貌的交朋友好嗎？ 其實我人很好的(自己噁心的這樣覺得哈哈)，所以大家只要有禮貌，請盡情的和我交朋友吧！^^ 後記： (1) 這位誤把我家當成搬家公司倉庫的網友跳出來留言，說他覺得自己並沒有不對，而且我是造謠生事，完全沒有指名道姓或做出任何人身攻擊的簡短敘述，如果說的不是事實，怎麼會有人自己跳出來說「你說的是我」？對一個完全不認識的人我何必花費心力去編造故事啊？本來就是真實敘述我自己有感而發的親身體驗。 (2) 旅遊秘書不是搬家公司，我家也不是倉庫，有人會走進餐廳然後說「老闆，我要修車，我付$5給你讓我把車停進餐廳兩個月吧」這樣嗎？然後餐廳老闆拒絕了以後就說「我是跟你談生意耶！你會不會做生意啊？」。(哈哈哈哈覺得自己想的這個例子很好笑啦！) (3) 我從不刪除留言，唯一會刪除的是那種spam廣告，我保證從沒有刪除這位網友的留言，因為我認為每個人都有自由發言的權利，也可以由個人言行中更了解這個人。 (4) 對於別的網友做出人身攻擊是不對的行為，最近剛好看到星光二班和三班的八卦報導，環球宣傳的抒發文中寫著「被狗咬會痛 會有傷口 但為了被狗咬 就要拿棍子去追打他 那實在是失去一個身為人類的尊嚴 而且咬人是畜牲的天性 也許今天咬了你 明天就只是在忙著找下一個目標」，希望大家不要被激怒之後口出惡言罵回去喔！(我要以馬總統為榜樣 . . . → Read More: 網路交朋友的禮儀 相信大家都有碰過買東西或是消費之後，不太滿意的的經驗，我想一般台灣人的習慣就是「唉算我倒楣，算了吧」，往往大家就當做自己吃虧就算了，其實這種不計較的習慣，在日常生活中是種很棒的美德呢！我就是秉持這樣的心態和朋友(尤其是男友哈哈)相處，不斤斤計較，偶爾吃點虧也沒關係，因為對於關心的人本來就該有包容心。不過這一點我確覺得完全不試用在消費行為上面，尤其是在美國住了多年以後，更是跟美國人學上了這一招，如果覺得我的消費者權益受損，可是要大聲說出來的。 先講個以前在台灣的忍氣吞聲例子，多年前曾經和朋友到通化夜市的石家割包吃東西，朋友點了百香綠茶，他正在喝的時候，我忽然看到杯子裡有顆黑黑圓圓的東西在轉動，我笑著跟朋友說：「你的綠茶裡面怎麼混進一顆波霸？」，朋友也笑笑的用吸管去攪動一下看看那顆「波霸」，結果一看我們兩個人真是當場驚叫出來，原來是一顆肥大的蒼蠅啊！朋友當場覺得噁心到想吐，馬上叫老闆娘過來，老闆娘看了一下杯子裡的蒼蠅，板著臉用很兇的口氣說：「就蒼蠅而以呀！不然你們現在要怎樣？」，我們被老闆娘的氣勢嚇到，朋友低聲的說：「可以換一杯嗎？」，老闆娘轉身要去換一杯，朋友接著說：「我想換成XXXX(我忘記他要換成什麼了)」，老闆娘馬上回頭更兇的說：「那種貴10元，你付10元才能換！」，朋友也只好默默掏錢，之後我們還是在餐廳很委屈的吃完一頓飯。這個經驗就是當年不懂事被欺負的故事，在台灣好像很多人都會忍氣吞聲的想說算了，我以前也是這樣。 來到美國以後，常常聽到美國人投訴這個告那個的新聞，一開始只覺得他們真愛計較啊！不過久而久之發現因為美國人這種「愛計較」的個性，反而讓商家的品質服務更好，大家都害怕被投訴被告，當然會盡量防止這種狀況發生，其實這也算是好事一樁啊！先說說在餐廳用餐的經驗，第一次見識到這種「客人至上」的經驗是在Tony Roma’s，妹妹點的餐點不合口味，所以幾乎都沒吃的就要打包回家，服務生隨口問了一句「怎麼都沒吃呢？是不是不好吃？」，妹妹也苦笑的點了點頭，但是回說「沒關係，帶回去家人可能會喜歡吃」，接著送上帳單的時候，服務生說「對不起，我已經跟廚房反應過有關餐點的問題，也幫您把這項餐點從帳單上刪除了」，原來吃得不滿意餐廳就不收錢啊！那時我們真的還是頭一次見識到呢！雖然當時覺得不好吃，但是因為有這麼棒的服務，讓我們也不介意再上門嘗試。還有一次是和朋友在Apple Bee’s用餐，我們一面吃一面自己在聊天，互相問大家點的餐點好不好吃，有一個朋友說他的雞排不太好吃，有點硬，這次更誇張喔！因為我們純粹就是自己在聊天而以，結果服務生送上帳單時說「之前經過你們桌子的時候剛好聽到有關雞排不是很滿意的意見，所以我幫你們把這道菜從帳單上拿掉了」，哇！這樣的服務會不會太周到啊？連不小心聽到我們談話內容都可以這樣做，這家餐廳也讓我印象大好。另外之前有寫過的MrCormick & Schimick’s，因為看到雞翅上有很小一根菜瓜布的絲絲就整餐免費招待，這些就是美國餐廳服務的方式，因為他們只要有一點點疏失，小則被投訴，大則被告上法庭呢！ |
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